Search with RAG
Improve the accuracy of search results with RAG-enhanced retrieval that understands what people mean, not just the words they type.
Our end-to-end RAG as a Service handles everything from data pipelines to model integration and ongoing maintenance. We turn your internal knowledge base into a secure, intelligent assistant that answers from your own documents and shows where every answer came from.
How a RAG answer is built
Your team asks a question
In chat, search, Teams or your app
Search your data
Hybrid search and reranking across documents and databases
Pick the relevant passages
Only content the user is allowed to see
Answer with sources
The LLM answers from those passages and cites each one
RAG as a Service
Retrieval-augmented generation brings together smart data retrieval and content generation. Instead of relying on what a language model memorized, a RAG system first finds the right information in your data, then uses it to write an accurate, up-to-date answer.
Our RAG platform integrates with your existing systems to boost team efficiency, whether you need automated customer service or faster knowledge sharing. We build AI tools that grow with your business.
Access real-time data from your databases and documents, so answers are always based on the latest, relevant information.
Precise, context-sensitive responses that adapt to what each user needs, improving accuracy in every interaction.
RAG-powered AI plugs into your systems, improving performance without disrupting your workflow.
Scale your AI applications as your business grows, with RAG solutions tailored to your needs.
What we offer
From the first document ingested to the answer on screen, we build every part of the RAG pipeline and tune it for accuracy on your own data.
Secure RAG pipelines tailored to your data and business workflows, designed for accuracy from day one.
We connect your RAG system to GPT, Claude, Gemini or a custom LLM, and can expose your knowledge to AI agents through MCP (Model Context Protocol).
PDFs, wikis, tickets, databases and SharePoint, including scanned pages, tables and images (multimodal RAG), are parsed, chunked and kept in sync as content changes.
Embeddings, vector databases and keyword search combined, with reranking so the most relevant passages reach the model.
Assistants that plan multi-step lookups, query several sources and use tools before answering complex questions.
Relationships between people, products and documents mapped into a knowledge graph, for questions that span many sources.
Support and internal help-desk assistants that answer from your knowledge base and cite the page each answer came from.
Test sets and automated scoring for retrieval quality, answer accuracy and hallucinations, plus monitoring after launch.
Process
We agree on the questions the system must answer, find where the data lives and check its quality and access rules.
Documents are parsed, cleaned and split into meaningful chunks, with metadata like source, date and permissions.
We choose an embedding model and vector database, and index your content for fast semantic and keyword search.
Hybrid search and reranking find the best passages; the LLM answers from them and cites its sources.
We measure accuracy on real questions before launch, then monitor quality, cost and user feedback in production.
Industries
Our domain-specific RAG solutions combine real-time data retrieval with intelligent AI models, delivering accurate, context-aware and actionable insights for faster decisions and better business outcomes.
Enhance patient care with AI-driven knowledge retrieval. Give doctors instant access to medical research and patient history for accurate decisions.
Secure, real-time data insights for financial institutions, from fraud detection to portfolio analysis, with accurate reporting and risk management.
Better product discovery, personalized recommendations and customer support with RAG-driven search and dynamic content.
Real-time retrieval from IoT devices, production logs and supply chain records to streamline processes and reduce downtime.
Search contracts, policies and regulations in plain language, with every answer linked to the exact clause it came from.
Assistants that answer booking, policy and destination questions from your own content, around the clock.
Use cases
Improve the accuracy of search results with RAG-enhanced retrieval that understands what people mean, not just the words they type.
Automate and personalize responses with dynamic knowledge retrieval, so agents and customers get correct answers faster.
AI-driven generation for content that's tailored and contextually relevant, grounded in your own approved material.
Technology
We aren't tied to one vendor. We pick the database, framework and model that fit your data, scale and privacy rules.
Why Infilon
At Infilon, we build retrieval-augmented generation solutions across a wide range of industries, including business, healthcare, travel, banking, gaming, construction, e-commerce and sales. Whether you want better search, automated customer support or faster content generation, we'll work with you to turn your vision into a successful AI-driven reality.
Our development process is thorough and efficient, delivering intelligent, scalable and context-aware systems that meet your business needs. You focus on your core operations while we implement the AI.
Why teams choose us
FAQ
RAG is a way of building AI assistants that look up relevant information in your own data before answering. The system retrieves the most relevant passages from your documents or databases, gives them to a large language model, and the model writes an answer based on them, usually with links to the sources.
Everything needed to run RAG in production: data ingestion and pipelines, embeddings and a vector database, retrieval and reranking, LLM integration, a chat or search interface or API, evaluation, hosting, monitoring and ongoing maintenance as your data changes.
Use RAG when answers depend on information that changes often or needs a source. Fine-tune when you need a specific style, format or vocabulary. Many systems combine both: a fine-tuned model answering from documents retrieved with RAG.
Usually, yes. Long context windows let a model read more at once, but sending your whole knowledge base with every question is slow and expensive, ignores user permissions and has no clear sources. RAG sends only the relevant passages, which keeps answers faster, cheaper, permission-aware and citable. For small document sets, we sometimes combine both.
We improve retrieval with hybrid search and reranking, instruct the model to answer only from the retrieved passages, show citations, and let it say when it doesn't know. We then test on real questions and track accuracy after launch.
Almost any: PDFs and Word files, websites and wikis, SharePoint and Google Drive, help-desk tickets, CRM and ERP records, and SQL databases. We keep the index in sync so answers reflect the latest content.
Yes. Retrieval respects each user's permissions, personal data can be masked, and the whole system can run in your own cloud or on-premise with open-source models when data must not leave your environment.
A working proof of concept on your own documents usually takes a few weeks. A production system with integrations, permissions, evaluation and monitoring typically takes two to three months, depending on the number of data sources.
Tell us which questions your team or customers ask most, and where the answers live. We'll show you what a RAG assistant on your own data could do.
Get a RAG Solution