Generative AI Use-Case Design
We look at where writing, summarizing or searching takes up the most time in your business, and design a generative AI feature around that exact task.
Learn more about Generative AI Use-Case DesignWe design, build and run generative AI applications that write, summarize and answer questions using your own data, with the guardrails a real business needs.
Summarize this week's support tickets and draft replies for the five most common issues
Use cases
Generative AI is most useful when it takes over the first draft of work people already do. Pick a team to see what that looks like in practice.
Services
We look at where writing, summarizing or searching takes up the most time in your business, and design a generative AI feature around that exact task.
Learn more about Generative AI Use-Case DesignWeb and mobile apps built around a language model, from internal assistants to customer-facing tools, with proper logins, roles and audit logs.
When a general model doesn't know your terminology or tone, we fine-tune it on your own examples so the output needs less editing.
Learn more about LLM Fine-TuningAssistants that answer from your documents instead of the open internet, and show exactly which page each answer came from.
Learn more about RAG-Powered AssistantsWe add GPT, Claude or Gemini to your CRM, ERP, help desk or website, with usage limits and fallbacks so costs stay predictable.
Learn more about Generative AI IntegrationAutomated tests for accuracy, tone and safety, plus filters for sensitive data, so you know how the system behaves before your customers do.
Learn more about Guardrails & EvaluationHow we deliver
Stage 1
We choose a single, well-defined job where generative AI can save real time, and agree how we'll measure it.
Stage 2
Within a short sprint you can try a working version on your own documents and see where it helps and where it struggles.
Stage 3
We add guardrails, access controls, cost limits and automated tests, and connect it to the systems your team uses.
Stage 4
We release to a small group first, watch the results closely and improve prompts, data and models based on real use.
Built responsibly
Generative AI has real weaknesses. Pretending otherwise is how projects fail. Here is how we deal with the four we get asked about most.
The risk
What we do
We ground answers in your own content with RAG, show sources, and test accuracy against real questions before launch.
The risk
What we do
Personal and confidential data is masked or kept in your own cloud, and we use enterprise API terms that exclude training on your data.
The risk
What we do
We set usage limits, cache repeated requests and route simple tasks to smaller, cheaper models.
The risk
What we do
Tone guidelines, content filters and human review steps keep what goes out in line with your standards.
Choosing a model
We are not tied to any AI provider. This is roughly how we think about the options before testing them on your actual task.
| Option | Examples | Best for | Watch out for |
|---|---|---|---|
| Hosted models | OpenAI GPT, Anthropic Claude, Google Gemini | Getting started quickly, complex reasoning, general writing | Per-request costs and where your data is processed |
| Open-source models | Meta Llama, Mistral, Qwen | Sensitive data, on-premise hosting, predictable costs at scale | You need infrastructure to run and update them |
| Fine-tuned models | Either of the above, trained on your examples | Specialist language, consistent format and tone | Needs good example data and periodic retraining |
FAQ
Generative AI development is building software that creates new content, such as text, summaries, answers, code or images, using large language models and similar AI. In practice it means choosing the right model, connecting it to your data, designing prompts and guardrails, and building it into a product your team or customers use.
Traditional AI and machine learning usually predict or classify, for example forecasting demand or flagging fraud. Generative AI produces something new, like a reply to a customer or a summary of a contract. Many useful systems combine both.
There is no single best model. Hosted models are quick to start with and very capable; open-source models give you more control over data and cost. We usually test two or three options on your actual task and compare accuracy, speed and cost before recommending one.
We can't make a language model perfect, but we can make it reliable enough for the job. We ground answers in your own documents, require sources, limit what the model is allowed to answer, test against real questions and keep a person in the loop wherever mistakes would be costly.
A working prototype on your own data can usually be ready in a few weeks. A production system takes longer because of integrations, security reviews and testing. We agree the scope and timeline with you after a short discovery phase.
Yes, when it is set up properly. We use enterprise agreements that stop providers from training on your data, mask personal information, and can host open-source models in your own cloud when data must not leave it.
A 30-minute call is usually enough to tell whether generative AI is a good fit, and what a sensible first project would look like.
Book a CallNone of it is required. We can work it out together.